Prompt Praxis Laboratories provides a full range of rapid testing and support services focusing on pharmaceutical products and compounded sterile or nonsterile preparations.
Business Challenge
The company required a system software upgrade to improve operational efficiency and management of its sample submission portal.
Team Size
Duration
Expertise Deployed
Services Provided
Location
Industry
5 members
12 months
PO, Devs, UX/UI Designer, DevOps, PM, QA
Software Architecture, UX/UI Design, Web App Development, Custom Software Development, and System Integration Services
USA
Business consulting
Team Size
5 members
Duration
12 months
Expertise Deployed
PO, Devs, UX/UI Designer, DevOps, PM, QA
Location
USA
Industry
Business consulting
Key Business Impact
Accelerated Sample Submission Time by
18x
Improved Client Response Time by
30%
Enabled Performance Tracking and Accurate Management Reporting
Elevated Staff Efficiency, Accountability, and Turnaround Time
“The speed of our portal has greatly improved, and the new tracking features have truly benefited our employees. It has also helped us improve internal accountability and reduced product turnaround time.”
Kim Concepcion, MBA
Client and Management Services Director, Prompt Praxis Labs
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Prompt Praxis Laboratories is a leading testing facility serving compounding pharmacies. The company specializes in rapidly testing pharmaceutical products to ensure safety, compliance, and quality standards. Before partnering with Striano, Prompt Praxis Labs’ sample submission portal was slow, inefficient, and lacked advanced tracking capabilities.
Project Objectives
Striano improved and streamlined the existing in-house system to enable advanced sample submission to:
Reduce sample submission time.
Improve accuracy and management with automation, advanced tracking, and reporting capabilities
Provide ongoing QC, maintenance, and upgrades
Elevate overall user experience
Initial System Landscape
Slow sample processing time averaging 37.5 seconds, instead of under 3 seconds.
Lack of real-time tracking and reporting features.
Manual processing was prone to human errors and inefficiencies.
2. Challenges and Opportunities
Technical Challenges
● System Speed
Upgrading the existing system to enable faster processing speed was a major technical challenge we had to overcome.
● Feature Limitations
We envisioned, designed, and developed new feature capabilities for the executive team to better manage the sample submission process with accurate performance tracking and regular reporting.
Business Challenges
● Operating Inefficiency
Slow system performance, limited staff productivity, delayed submission processing, and lack of management oversight.
● Accountability and Tracking
No real-time tracking features reduced internal accountability and transparency in sample submissions.
Opportunities for Innovation
Enhanced Tracking and Reporting
Designed integrated real-time tracking and reporting capabilities to improve transparency.
Automated Workflow
Built system automation and streamlined submission processing to increase operational efficiency.
Striano improved and expanded the Prompt Praxis Labs sample submission portal, streamlining the online process and speeding up submission filing with real-time tracking and reporting capabilities. We also provided ongoing system updates and maintenance.
Key Features and Functionalities
● Submission Speed
Reduced sample submission time from an average of 37.5 seconds to less than two seconds.
● Management Reporting
Expanded real-time tracking for quality control and performance monitoring.
● Ongoing Maintenance
Provided ongoing technical support and system maintenance to optimize performance and scalability.
4. Technical Approach
Technology Stack
Amazon Web (AWS) for Cloud Infrastructure
Integration Tools for Seamless Data Flow
Architecture Overview
Efficient, scalable, cloud-based architecture designed to process real-time data faster, offering high performance with increased user load.
Integration Points
Integrated tracking and reporting capabilities to provide real-time updates for sample submissions.
5. Development Process
Methodology
Striano deployed the Agile Scrum methodology to ensure iterative development, providing system flexibility to meet and exceed the client’s evolving needs.
Team Structure
● Project Managers
Led the project, coordinated between teams, and ensured milestones were met. Their management skills ensured the project’s alignment with business objectives.
● Software Developers
Built the platform’s core functionalities, focusing on scalability, robustness, and integration capabilities. Their coding expertise was critical in implementing new features and optimizing performance.
● Data Analysts
Worked on data integration and analytics, enabling real-time insights and improving decision-making processes.
● Quality Assurance Specialists
Conducted comprehensive testing to ensure the platform’s reliability and performance. Their efforts in unit, integration, and user acceptance testing reduced the change failure rate and improved overall quality.
● Product Managers
Acted as TSG’s extended team, providing strategic advice and guiding the development of new features. Their insights led to the platform’s expansion by 50% with new modules and sub-modules.
Development Process
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Solution: Streamlined and optimized backend processing with automation to accelerate submission time by 18X.
Tracking and Reporting Capabilities
Problem: Lack of real-time tracking and reporting.
Solution: Integrated advanced reporting features to track submission status and generate management reports to monitor accuracy, accountability, and performance review.
7. Quality Assurance and Testing
Testing Approach
Comprehensive testing, including unit, integration, and user acceptance testing, to ensure system stability and performance enhancement.
Performance Optimization
Ongoing monitoring and optimization to maintain system speed, stability, and performance.
8. Deployment and Implementation
Deployment Strategy
Phased deployment to minimize disruption, ensuring smooth implementation and immediate improvements.
User Training and Adoption
Provided training sessions and user manuals to help employees successfully and efficiently adapt to the new system.
9. Results and Impact
Business Impact
● Efficiency Gains
Increased staff productivity with automation, management accountability, and enhanced user interface.
● Improved Client Response
Achieved 30% higher client satisfaction with faster response times.
● Employee Satisfaction
Elevated staff experience in effective management of sample submission with ease of use and fast-processing system.
● Reduced Manual Errors
Built-in automation minimized human errors, ensuring accuracy, consistency, and efficiency.