hello@striano.io

USA +1 (561) 879 8966

UK +44 (20) 3807 4004

hello@striano.io

USA +1 (561) 879 8966

UK +44 (20) 3807 4004

USA

UK

Case Study: Custom Software Development

Prompt Praxis Labs

Executive Summary

Client Overview

Prompt Praxis Laboratories provides a full range of rapid testing and support services focusing on pharmaceutical products and compounded sterile or nonsterile preparations.

Business Challenge

The company required a system software upgrade to improve operational efficiency and management of its sample submission portal.



Team Size

Duration

Expertise Deployed

Services Provided

Location

Industry

5 members

12 months

PO, Devs, UX/UI Designer, DevOps, PM, QA

Software Architecture, UX/UI Design, Web App Development, Custom Software Development, and System Integration Services

USA

Business consulting

Team Size

5 members

Duration

12 months

Expertise Deployed

PO, Devs, UX/UI Designer, DevOps, PM, QA

Location

USA

Industry

Business consulting

Key Business Impact

Accelerated Sample Submission Time by
18x
Improved Client
Response Time by
30%
Enabled Performance Tracking and Accurate Management Reporting
Elevated Staff Efficiency, Accountability, and Turnaround Time

Business Outcomes

Increased Staff Productivity

Improved Client Response by 30%

Elevated Employee Satisfaction

Reduced Manual Errors

Client Testimonial

“The speed of our portal has greatly improved, and the new tracking features have truly benefited our employees. It has also helped us improve internal accountability and reduced product turnaround time.”

Kim Concepcion, MBA

Client and Management Services Director, Prompt Praxis Labs

Ready To Grow Your Business With Higher Productivity?

1. Introduction

Client Background

Prompt Praxis Laboratories is a leading testing facility serving compounding pharmacies. The company specializes in rapidly testing pharmaceutical products to ensure safety, compliance, and quality standards. Before partnering with Striano, Prompt Praxis Labs’ sample submission portal was slow, inefficient, and lacked advanced tracking capabilities.

Project Objectives

Striano improved and streamlined the existing in-house system to enable advanced sample submission to:

  • Reduce sample submission time.
  • Improve accuracy and management with  automation, advanced tracking, and reporting capabilities
  • Provide ongoing QC, maintenance, and upgrades
  • Elevate overall user experience

Initial System Landscape

  • Slow sample processing time averaging 37.5 seconds, instead of under 3 seconds.
  • Lack of real-time tracking and reporting features.
  • Manual processing was prone to human errors and inefficiencies.

2. Challenges and Opportunities

Technical Challenges

● System Speed

Upgrading the existing system to enable faster processing speed was a major technical challenge we had to overcome.

● Feature Limitations

We envisioned, designed, and developed new feature capabilities for the executive team to better manage the sample submission process with accurate performance tracking and regular reporting. 

Business Challenges

● Operating Inefficiency

Slow system performance, limited staff productivity, delayed submission processing, and lack of management oversight.

● Accountability and Tracking

No real-time tracking features reduced internal accountability and transparency in sample submissions.

Opportunities for Innovation

Enhanced Tracking and Reporting

Designed integrated real-time tracking and reporting capabilities to improve transparency.

Automated Workflow

Built system automation and streamlined submission processing to increase operational efficiency.

3. Solution Overview

Proposed Custom Software Solution

Striano improved and expanded the Prompt Praxis Labs sample submission portal, streamlining the online process and speeding up submission filing with real-time tracking and reporting capabilities. We also provided ongoing system updates and maintenance.

Key Features and Functionalities

● Submission Speed

Reduced sample submission time from an average of 37.5 seconds to less than two seconds.

● Management Reporting

Expanded real-time tracking for quality control and performance monitoring.         

● Ongoing Maintenance

Provided ongoing technical support and system maintenance to optimize performance and scalability.

     

4. Technical Approach

Technology Stack

Amazon Web (AWS) for Cloud Infrastructure

Integration Tools for Seamless Data Flow

Architecture Overview

Efficient, scalable, cloud-based architecture designed to process real-time data faster, offering high performance with increased user load.

 

Integration Points

Integrated tracking and reporting capabilities to provide real-time updates for sample submissions.

5. Development Process

Methodology

Striano deployed the Agile Scrum methodology to ensure iterative development, providing system flexibility to meet and exceed the client’s evolving needs.

Team Structure

● Project Managers

Led the project, coordinated between teams, and ensured milestones were met. Their management skills ensured the project’s alignment with business objectives.

● Software Developers

Built the platform’s core functionalities, focusing on scalability, robustness, and integration capabilities. Their coding expertise was critical in implementing new features and optimizing performance.

● Data Analysts

Worked on data integration and analytics, enabling real-time insights and improving decision-making processes.

● Quality Assurance Specialists

Conducted comprehensive testing to ensure the platform’s reliability and performance. Their efforts in unit, integration, and user acceptance testing reduced the change failure rate and improved overall quality.

● Product Managers

Acted as TSG’s extended team, providing strategic advice and guiding the development of new features. Their insights led to the platform’s expansion by 50% with new modules and sub-modules.

Development Process

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Development Phases

Initial Scope and Prioritization


Reduce submission time and improve system performance.

1-3 months

Feature Enhancements


Developed new capabilities for tracking and reporting.  Elevate overall user experience.

3-6 months

System Maintenance


Provide continuous technical support to maintain optimal performance while meeting and exceeding the growing needs of Prompt Praxis Labs 

Ongoing

Initial Scope and Prioritization


Reduce submission time and improve system performance.

1-3 months

Feature Enhancements


Developed new capabilities for tracking and reporting.  Elevate overall user experience.

3-6 months

System Maintenance


Provide continuous technical support to maintain optimal performance while  meeting and exceeding the growing needs of Prompt Praxis Labs.

Ongoing

Explore How We Can Speed Up Your
Custom Software Development Process

6. Key Technical Solutions

Portal Speed Improvement

  • Problem: Slow submission process.
  • Solution: Streamlined and optimized backend processing with automation to accelerate submission time by 18X.

Tracking and Reporting Capabilities

  • Problem: Lack of real-time tracking and reporting.
  • Solution: Integrated advanced reporting features to track submission status and generate management reports to monitor accuracy, accountability, and performance review.

7. Quality Assurance and Testing

Testing Approach

Comprehensive testing, including unit, integration, and user acceptance testing, to ensure system stability and performance enhancement.

Performance Optimization

Ongoing monitoring and optimization to maintain system speed, stability, and performance.

8. Deployment and Implementation

Deployment Strategy

Phased deployment to minimize disruption, ensuring smooth implementation and immediate improvements.

User Training and Adoption

Provided training sessions and user manuals to help employees successfully and efficiently adapt to the new system.

9. Results and Impact

Business Impact

● Efficiency Gains

Increased staff productivity with automation, management accountability, and enhanced user interface.

● Improved Client Response

Achieved 30% higher client satisfaction with faster  response times.

● Employee Satisfaction

Elevated staff experience in effective management of sample submission with ease of use and fast-processing system.

● Reduced Manual Errors

Built-in automation minimized human errors, ensuring accuracy, consistency, and efficiency.

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