Overview
GEMCO partnered with Striano to modernize its software licensing operations through a custom sales portal.
- Enabled digital license purchasing and renewals
- Integrated with Bejerman ERP and Zoho systems
- Improved client experience with real-time access and automation
Challenge
Manual processes and fragmented systems were slowing operations and impacting customer satisfaction.
- No client-facing portal for purchases or renewals
- Disconnected workflows between sales, billing, and support
- Technical complexities around ERP integration and dual-currency billing
Results
Striano delivered a modular, scalable portal that streamlined workflows and improved customer trust.
- Automated invoicing via ERP integration
- Role-based dashboards for clients and staff
- Reduced friction, faster onboarding, and better transparency